Toledo Lucas County Public Library

Toledo Lucas County Public Library

To assess the effectiveness of current technology resources in use and develop a framework for a plan moving forward in support of the goals, objectives, and focus areas identified in the Library's current strategic plan.  Angela led this project that included a survey completed by 189 individuals; design and co-faciliation of 13 focus groups with 230 participants; 20 one-on-one conversations; and 5 branch visits.